Monitoring, continously improving your chatbot metrics and understanding is one of the key aspects of chatbot development.

With Botmeter you will be able to log and store all the messages, conversations and relevant metadata with a single endpoint. Botmeter also enriches messages with additional data such as sentiment analysis and topic extraction.

The Botmeter web interface provides a set of useful views allowing you to:

  • monitor the chatbot metrics such as messages, conversations, intents, user sentiment and custom conversion rates;
  • analyze the most frequent bot and user messages and test your bot understanding;
  • perform complex searches and drill-down into conversations;
  • get to know the chatbot users and extract frequent topics;
  • compare different bot versions;
  • setup conversion funnels and measure conversion rates.
Botmeter chatbot analytics

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